Brookline Interactive Group

BIG COVID-19 Policies – March 2022 Updates - Revised January 2022

1) Read our policies regarding COVID-19 safety

2) Reserve curbside equipment pickup
and confirm with staff

In the interest of protecting our members, staff and the general public from the recent COVID-19 spike, we have made a decision to close our facilities until further notice, likely for the month of January.

We will offer one day a week curbside equipment checkout by reservation only, and will post the hours for this service later this week. All school and Town meetings will be covered and available on BIG’s community and civic channels (cable, online and streaming live), as usual.

Please read all of our rules regarding use of our facility at this time.

Curbside Pick-up and Return Availability: Tuesday, Wednesday, and Thursday: 3:30 PM to 8:00 PM by appointment only

Studio use and Equipment Reservations and Pick-up/Drop-off procedures:

  • All reservations must be made 24 hours in-advance through our RueShare reservation system.
  •  Email staff to confirm reservation pick up and return times:
  • Please arrive within 15 minutes of your scheduled pick-up and drop-off time.
  • We will bring equipment to you at the bottom of the stairs outside. 
  • Call BIG at 617-731-8566 to alert staff that you have arrived.

BIG is constantly reviewing updated COVID-19 protocols regarding new variant restrictions and public health concerns. All events, classes and access to our facilities is up to the discretion of BIG’s leadership team and based on the safety of our staff, students and the public.

Use of BIG’s curbside checkout will be open to BIG members who are in good standing, by reservation only, on Tuesday, Wednesday and Thursday from 3:30pm to 8pm, by appointment onlyTo learn more about getting or renewing a membership, click here. For more information on available equipment, click here. Equipment may be reserved for 24, 48 or 72 hours, or over a long weekend.

All reservations must be made 24 hours in-advance through our RueShare reservation system. If you need help making a reservation, see this tutorial or email As a last resort, you may call our office at 617-731-8566 and staff will return your call when they are able.

Members can review our complete equipment, studio and membership policies here. 

This information is subject to change given the emerging nature of COVID-19 and new variants.

Health and Safety Protocols when BIG Reopens

  • If you have been told to quarantine, please do not come to BIG at all nor make an appointment until you are fully out of quarantine.
  • Monitor your health. If you feel at all sick – (feverish, sore throat, cough, nausea, short of breath, loss of smell, rash, stomachache, etc.) please stay home. Since cold, flu and allergy symptoms are similar to those of COVID-19, you must not enter Brookline Interactive Group if you are experiencing any of the symptoms noted above.
  • A face covering is required at all times within the facility. The only exception is when there is a single staff member in their own office or under the stated guidelines for on-air production talent.
  • If you are not willing or unable to wear a face covering, entry is not permitted. If on-site, you will be asked to leave. Face coverings must be worn correctly – covering the nose and mouth and clean and free of rips or tears. Approved face coverings can be found at the CDC websiteGaiter type masks are not permitted. 
  • Hand sanitizing stations are available at the main entrance and throughout the facility. Immediately upon entry sanitize your hands. Wash or sanitize your hands frequently throughout your time at BIG.
  • Members and the public are not permitted in staff offices.
  • Please maintain 6 ft. distance from staff and others.
  • We kindly ask that you help us keep the facility clean. Please wipe down equipment using a provided disinfectant. Staff members will also sanitize facility spaces and equipment before and after use. 
  • BIG’s cleaning service comes weekly. We ask that you assist us in maintaining clean restrooms. We have installed automatic systems in each bathroom. Please wash your hands well after using the restroom by  following CDC Guidelines of washing for at least 20 seconds, rinsing and drying well. After washing hands, please use a paper towel to exit the restroom and dispose of it in the receptacle outside the restrooms. Please dispose of all trash appropriately – ONLY toilet paper is to be placed in the toilet. 
  • As a production facility, on-air talent do not wear face coverings. Therefore it is important that we are aware of the vaccination status of members and visitors so that all appropriate safety precautions are taken. All guests must sign the COVID-19 Policy Acknowledgement & Health Attestation form before coming to BIG. Staff will print these out and check all members and guests in at the front desk upon arrival.
  • Everyone entering the premises is required to fill out the COVID-19 Policy Acknowledgement & Health Attestation. Knowing who is fully vaccinated (two weeks following the second-dose of Moderna or Pfizer or two weeks after the single dose J & J vaccine), is critical in allowing us to make additional reopening decisions.
  • If following your time at BIG you are notified that you’ve been in close contact with anyone known to have tested positive for COVID-19, or who is presumed positive because of symptoms, you must email to notify BIG